All subscription box orders ship from the 15th-20th of each month.
What is the standard turnaround time for shipping?
All boxes ship at the same time. Tracking #'s will be updated once all boxes are shipped. Any issues or delays will be communicated by e-mail. (firstname.lastname@example.org)
Where is my order?
Please refer to your tracking number for up to date information on shipping status. I currently use the USPS as my solo shipping carrier - if there are further issues with your tracking, please contact USPS for assistance. Please note there are occasionally unforeseen delays and interruptions with service that may affect expected arrival time. Sarcazm & Sockz is not responsible for delayed packages, including those who have opted for priority mail shipment.
If a package has not been marked delivered, please let me know as soon as possible and we will formulate a plan.
I placed my order and need to change my address.
Regular shop orders: Please make sure that your address is correct before checking out as it will not be changed after a regular order is placed. Most orders begin processing immediately after order placement.
Subscription box orders: Please make sure to update your subscription box address via the subscription account management dashboard before the 15th of the month for recurring orders or during enrollment for new subscribers. If you need assistance with this, feel free to email email@example.com
Sarcazm and Sockz is not liable for packages shipped to addresses that were not updated prior to checkout.